FAQ's

1. How long does delivery take?

Orders are usually delivered within 5–10 business days depending on your location.

2. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on eligible orders and locations.

3. How can I track my order?

Once your order is shipped, tracking details will be shared so you can monitor delivery status.

4. What is your return policy?

Eligible products can be returned within 7 days of delivery if they are unused and in original condition.

5. How long do refunds take?

Refunds are generally processed within a few business days after the returned item is inspected and approved.

6. Can I cancel my order?

Orders can only be cancelled before they are shipped.

7. What should I do if I receive a damaged or wrong item?

Please raise a request within 48 hours of delivery with proper proof for assistance.

8. Do you provide exchanges?

Yes, exchanges are available depending on stock availability.

9. Are all products eligible for return?

No, some items such as clearance sale products, customized items, or specific categories may not be eligible.

10. Is my payment information secure?

Yes, all payments are processed through secure and trusted payment gateways.

11. Do you offer free shipping?

Free shipping may be available on selected products or promotional offers.

12. Can I change my shipping address after placing an order?

Address changes may only be possible before the order is shipped.