Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders safely and on time.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Time
Delivery timelines may vary depending on your location. Most orders are delivered within 5–10 business days.
Shipping Charges
We may offer free shipping on selected orders or promotional campaigns. Any applicable shipping charges will be displayed during checkout.
Order Tracking
Once your order has been shipped, tracking details will be provided so you can monitor your shipment status.
Delayed Deliveries
While we aim to deliver orders within the estimated timeframe, delays may occur due to weather conditions, courier issues, public holidays, or unforeseen circumstances.
Incorrect Address
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within a reasonable time after delivery status is updated.
Delivery Availability
Shipping services may not be available in certain remote or restricted areas.
Policy Updates
We reserve the right to modify this Shipping Policy at any time without prior notice. Updated policies will be effective immediately upon posting on the website.